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Sample Messages On Hold for Orthodontics Offices
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Orthodontics Consultants Recommend Messages On Hold
OurGoodHealth.org makes a recommendation to orthodontic offices: use smart messages on hold to inform patients and parents.
With our media driven-society, it is important to get your message out as often as possible. But more importantly, orthodontics on hold messages build confidence in your practice, and serve to let your callers know they are appreciated.
10 topics for orthodontist music on hold messages:
- Spark interest in new innovative treatments: Incognito™ Hidden Braces, Invisalign, etc.
- Reinforce your branding strategy—"We start treatment at the right time!"
- Tell patients more about your practice mission and your vision
- Inform patients about your office hours and days in the office
- Present your scheduling and appointment policy
- Answer your most frequently asked questions
- Introduce them to the doctor, associate or team member of the month
- Talk about upcoming patient events and marketing events
- Announce employment opportunities
- Promote your website and social media
These tips are recommended by Orthodontic Consultant Cathy Sundval.
Orthodontics Phone On Hold Promotes Offers
A great example of an orthodontic practice taking full advantage of "on hold time" is heard at Fairbanks Orthodontics in Lehi, Utah. Our script writer works with their team to develop complimentary hold messages that support their efforts to tell patients about ongoing special events, offers and promotions.
The Fairbanks Orthodontics "F3" program is a referral program that offers participants dinner and a movie. The Multiple Family Member Discount and the "Super Moms! Club" also are supported with ongoing phone on hold messages.
Messages On Hold Really Do Make A Difference
Fairbanks Orthodontics is an orthodontic care organization that understands the value of custom messages on hold. Since a majority of callers experience at least some on-hold time, Fairbanks gets the conversation going with a custom message on-hold production from Easy On Hold. This professional sound quickly convinces callers that the practice is established, professional and cares.
You Can Reduce Hang-Ups by 75%
Callers hearing information that can use stay on 3 minutes longer than with music alone.
(N.A.T.A study)
Why Custom Messages On Hold?
- Comfort. Reassure patients of your high level of care.
- Convenience. Help patients find you and be prepared for their visit.
- Inform. Keep patients up to date with new treatments.
- Involve. Get your patients involved in events and contests.
- Build. Build your practice with referrals.
In-Office Background Music Option
Easy On Hold® offers a professional, licensed music for business service that will sound great in your practice. Some features are
- Mix up to 4 channels for a unique blend
- Schedule music to change throughout the day
- All music performance licenses paid
- Family-friendly
- High quality 192kbps streams
The Digital Dental Practice
Easy On Hold® partners with Sesame Communicationsto offer our clients insight into dental marketing and communications.
How is your practice at adopting digital technology to improve patient engagement? Sesame Communications provides on-demand webinars that might help your practice.